Acceptable Use Policy

This Acceptable Use Policy sets out the rules for using the Willow Desk website and any related contact or booking forms.

By using this website, you agree to comply with this policy. If you do not agree, you must not use the website.

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1. About this website

Willow Desk provides information about virtual assistant services and allows potential and existing clients to contact us or submit enquiries and bookings via online forms.

This website is not a public forum and does not permit user accounts or user-generated public content.

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2. Acceptable use

You may use this website only for lawful purposes. In particular, you must not use this website or its forms to:

• Submit false, misleading, or fraudulent information

• Send abusive, threatening, harassing, defamatory, or obscene content

• Submit information that infringes the intellectual property or privacy rights of others

• Attempt to gain unauthorised access to the website, server, or any systems connected to it

• Upload or transmit malicious code, viruses, or harmful data

• Use the website or forms to send spam, unsolicited marketing, or promotional messages

• Impersonate another person or business

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3. Use of booking and contact forms

When submitting information via our booking or contact forms, you confirm that:

• The information you provide is accurate and submitted in good faith

• You have the right to share any personal data included

• You will not submit sensitive or unnecessary personal data unless requested

We reserve the right to refuse, ignore, or delete submissions that breach this policy.

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4. Personal data

Personal data submitted through this website is processed in accordance with our Privacy Policy, which explains how and why we collect, store, and use your information.

You must not submit personal data belonging to another individual unless you have their permission to do so.

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5. Suspension and restriction

We may suspend or permanently block access to this website, or take appropriate action, if we believe this policy has been breached or the website is being misused.

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6. Changes to this policy

We may update this Acceptable Use Policy from time to time. Any changes will be posted on this page and will take effect immediately.

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7. Contact

If you believe this website is being misused or have questions about this policy, please contact us via the details provided on our website.