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Admin Support Services

What Willow Desk Offers

What’s Included? 

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  • Inbox management

  • Diary/calendar management

  • Appointment booking and follow up

  • Data entry

  • Invoicing

  • Document creation

  • CRM updates

  • Online research & information gathering

  • Task delegation & follow up

Why Outsource Admin?​​

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  • Save time

  • Reduce overwhelm

  • Stay organised

  • Focus on revenue-generating work

Who It’s For

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  • Small business owners

  • Animal professionals (this is a strong niche for you)

  • Overwhelmed entrepreneurs

Services tailored to your support needs and budget. 

£30 per hour

Minimum of 1 hour a week

Packages

One-off Service

Inbox Detox

If you're finding your mailbox difficult to manage, struggling to pick up on important emails amongst all of the junk, I can help!​

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What you'll get:

  • Emails sorted into folders

  • Junk emails flagged and deleted

  • Automatic filters (for emails you want on record but don't need to read every time).

  • Urgent emails flagged.

  • Old emails archived

  • Max 4 hours

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​ £120 One-Off Fee 

Customer Service Support​

If you're struggling to get back to customers, send quotes, chase invoices and provide information this may be the support you need. 

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What you'll get:

  • 3 hours support a week

  • Kind and calm communications with your customers​​

  • Invoice chasing

  • Customer on-boarding

  • Quotations

  • Appointment setting

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 £90 per week ​​

Admin Support

Diary and Inbox Management

Ensuring your diary and mailbox are effectively managed is an important part of generating your week's work. I can help keep you organised so you have an efficient working week. ​

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What you'll get:

  • Appointment booking

  • Travel times and breaks accounted for and buffers included

  • Reminders sending

  • Follow up emails

  • Notifying customers of non-availability

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​ £30 per hour*

*Minimum of one hour per month 

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