Effective Date: 22nd July 2025
Last Updated: 22nd July 2025

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Welcome to Willow Desk. These Terms and Conditions (“Terms”) govern your use of our website at https://willowdesk.co.uk and the services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

 

1. About Us

Willow Desk
Stevenage, Hertfordshire, UK
Email: danielle.phillips@willowdesk.co.uk
Website: https://willowdesk.co.uk

 

2. Services

Willow Desk provides virtual administration, marketing support, creative support and business operations consulting services. We reserve the right to modify or discontinue any aspect of our services at any time without notice.

 

3. Client Responsibilities

When using our services, you agree to:

• Provide accurate, current, and complete information when requested

• Maintain the confidentiality of any access credentials we provide

• Use our services lawfully and ethically

• Not use our services for any unauthorised or unlawful purpose

 

You are responsible for any activity conducted under your account or on systems accessed via credentials you supply to us.

 

4. Payments and Fees

All services are provided on a fee basis as agreed in advance. Payment terms, schedules, and methods will be outlined in your service agreement or invoice.

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Failure to make timely payments may result in suspension or termination of services.

 

5. Intellectual Property

All content on this website, including text, graphics, logos, and design, is the intellectual property of Willow Desk and may not be copied, reproduced, or reused without our prior written consent.

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Any materials we create for clients as part of paid services may be subject to different ownership terms, as outlined in individual service agreements.

 

6. Confidentiality

We respect your confidentiality and agree not to share your sensitive information with third parties, unless required by law or expressly permitted by you.

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You agree to treat any non-public information shared by us in the course of working together as confidential as well.

 

7. Limitation of Liability

While we aim to provide reliable and effective services, we are not liable for:

• Any indirect, incidental, or consequential damages

• Loss of data, income, or profits

• Errors or interruptions in service beyond our reasonable control

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Our total liability in respect of any claims shall not exceed the fees paid for the service in question.

 

8. Termination

We reserve the right to terminate or suspend services:

• If you breach these Terms

• Upon mutual agreement

• With reasonable notice, if continuation becomes impractical

 

You may also terminate services by providing written notice, subject to any agreed notice periods.

 

9. Changes to These Terms

We may update these Terms occasionally. Any changes will be posted on this page with the effective date updated. Continued use of the website or services after changes implies acceptance.

 

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

 

11. Contact Us

If you have any questions about these Terms, please contact:

Willow Desk
Stevenage, Hertfordshire, UK
Email: danielle.phillips@willowdesk.co.uk
Website: https://willowdesk.co.uk